Refund policy

At Euro Jersey Elite, we strive to ensure your complete satisfaction with every purchase. Please review our refund policy below.

Eligibility for Refunds & Returns:

• Items must be returned within 90 days of the delivery date.

• The item must be unused, in its original packaging, with all tags and labels attached.

• Customized or personalized items (e.g., names and numbers) are final sale and non-refundable unless defective.

• Proof of purchase (order number) is required.

Non-Refundable Items:

• Customized/personalized jerseys.

• Items damaged due to customer misuse or wear.

• Sale or clearance items (unless defective).

Return Process:

1. Contact our customer service team at [email protected] to initiate a return and receive a Return Merchandise Authorization (RMA) number.

2. Mail the return to the address we provide. Return shipping costs are the customer’s responsibility unless the return is due to our error.

Refunds:

• Once we receive and inspect the item, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed to the original payment method processed within 10 business days

• Original shipping costs are non-refundable.

Defective or Wrong Items:
If you receive a defective or incorrect item, please contact us immediately at [email protected] with photos/video evidence. We will cover return shipping and expedite a replacement or full refund.